What warranties do you offer?
1. One-Year Limited Warranty:
Included with every purchase, this warranty covers manufacturing defects caused by the laboratory for one year from the date of delivery. Defective items under warranty will be repaired or replaced at no cost. Our warranty does not cover damage from daily wear and tear, or physical damage caused by sudden pressure or accidents. It does not cover theft, loss of glasses, or a new prescription.
IMPORTANT: The one-year warranty takes effect from the date of delivery and is non-renewable.
2. Protection Plan:
The purchase of a protection plan is offered for any order placed in-store. Available exclusively in-store. This plan covers accidental breakage and any damage not covered by the one-year limited warranty. It does not cover theft, loss of glasses, or a new prescription. This protection plan is valid for two years.
For more details, see our FAQ category about Protection Plan.
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