What do I need to know about my prescription before I place an order?


A valid prescription contains these criterias : 


  • Is written by a licensed optometrist.
  • Is still valid (See the rules for each province below).
  • Is for eyeglasses and not contact lenses: contact lens prescriptions can be very different from eyeglass prescriptions. 
  • Make sure that your prescription is for eyeglasses, as they cannot be used interchangeably.


If it includes your pupillary distance (PD) measurement, it is a plus, if not we can measure it for you with an optician or online.

Quebec


For a prescription to be valid, it must contain the following information :


  • The name and address of the prescriber's clinic 
  • The prescriber's signature or registration number
  • The patient’s name
  • The exam date (Prescriptions are no longer valid as of 2 years from the exam date)
  • All minors must first be seen by our optician in order for their measures to be taken and all children under the age of 14 must be accompanied by a parent or guardian. The delivery options for all orders for minors is at the discretion of the optician. 

Ontario


For a prescription to be valid, it must contain the following information :


  • The prescriber's name and signature or registration number
  • The patient’s name
  • The prescription required for eyeglasses
  • The exam date 
  • An optician can neutralize a prescription from a patient's existing eyeglasses. The neutralization must be noted in the patient's file. The optician will explain to the patient the importance of regular eye exams, as they may reveal the need for further correction.
  • All minors must first be seen by our optician in order for their measures to be taken and all children under the age of 14 must be accompanied by a parent or guardian. The delivery options for all orders for minors is at the discretion of the optician.


Prescriptions can no longer be accepted after the expiration date noted by the optometrist. (We reserve the right to refuse prescriptions if we are more than 2 years from the exam date)


Alberta and Manitoba


For a prescription to be valid, it must contain the following information :


  • The prescriber's name and signature or registration number
  • The patient’s name
  • The prescription required for eyeglasses
  • The exam date (We reserve the right to refuse prescriptions if we are more than 2 years from the exam date)
  • An optician can neutralize a prescription from a patient's existing eyeglasses. The neutralization must be noted in the patient's file. The optician will explain to the patient the importance of regular eye exams, as they may reveal the need for further correction.
  • All minors must first be seen by our optician in order for their measures to be taken and all children under the age of 14 must be accompanied by a parent or guardian. The delivery options for all orders for minors is at the discretion of the optician.

British Columbia


For a prescription to be valid, it must contain the following information :


  • The prescriber's name and signature or registration number
  • The patient’s name
  • The prescription required for eyeglasses
  • The exam date
  • An optician can neutralize a prescription from a patient's existing eyeglasses. The neutralization must be noted in the patient's file. The optician will explain to the patient the importance of regular eye exams, as they may reveal the need for further correction.

Prescriptions can no longer be accepted after the expiration date noted by the optometrist. (We reserve the right to refuse prescriptions if we are more than 2 years from the exam date)

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