Your frames will be delivered entirely even and levelled. Nevertheless, it is common for frames to require adjustments so that they fit comfortably. Don't worry, we have a solution for you!

In the case that your BonLook glasses are in need of adjustment, we ask that you please book an appointment in store with one of our opticians. This service will be free of charge to you.

If you are not capable of going in store for an appointment with one of our opticians, please contact our customer service department via e-mail at support@bonlook.com or via phone at 1-877-755-6659. We'll be happy to discuss possible options with you!